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| Distributor | Glassdoor Films Japan LLC |
|---|---|
| Operation Manager | Naoka Nakahara |
| location | 990-25 Hamanogo, Chigasaki City, Kanagawa Prefecture, 253-0086 |
| telephone number | 050-3138-2149 (Weekdays 10:00 – 18:00) |
| email address | aloha@shakabrand-hawaii.com Or use our contact form. |
| URL | https://shakabrand-hawaii.com |
| How to order | Please select the product and size you want, then click the Add to Cart button. Fill in the required information such as payment method and shipping address, and complete your order online. |
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| Necessary charges other than the product | Shipping fee: 385 yen (tax included) nationwide *Free shipping for orders over 10,000 yen. |
| Due date for payment | Please make payment within 7 days of placing your order. |
| Delivery time | The number of days it takes for delivery is usually 1 to 5 business days after your order is completed, excluding weekends and holidays. We will contact you by email when the product has been shipped. For pre-ordered items, we will post the expected arrival date on the product page as the items will be shipped once they arrive. However, delivery may be delayed during periods of high order volume or around holidays. Even after your order has been completed, we may be unable to provide the ordered quantity of products and may have to cancel your order. |
| Returns and Exchanges | Return deadline As a general rule, we do not accept returns for reasons of customer convenience. However, returns will only be accepted if the item you wish to return is defective, or if the item you received is different from the item you ordered due to an incorrect delivery, and you contact us within 5 days of receiving the item. Return shipping fee We will cover all shipping costs for defective or incorrectly delivered items. |
